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Last updated
Oct 5 2026

Privacy Policy

Nineone Software Inc. built the WorkCam app, for iPhone, iPad and Android, as a Commercial app. This SERVICE is provided by Nineone Software Inc. and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our End-User License Agreement, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Advertising

WorkCam shows ads served by Google AdMob, unless you have purchased WorkCam Pro or your team has an active subscription. AdMob may collect your device's advertising identifier, IP address and information about the ads you see and interact with, in order to serve, measure and personalize ads. Where the law requires it — for example in the European Economic Area, the United Kingdom and some US states — WorkCam asks for your consent through Google's consent tool before ads are personalized using your information.

Purchases

In-app purchases and subscriptions are processed by Apple through the App Store, or by Google through Google Play, depending on the device you purchase on. We never receive your payment card details. We receive information about the purchase itself — which product, its status, renewal and expiry dates, and a purchase identifier — and use it to unlock the features you paid for, for you and, for a subscription, for your team. Apple's and Google's own privacy policies govern how they handle your payment.

Storage Integrations

WorkCam can optionally connect to a third-party storage provider that you choose, so that your work media is also kept in an account you control. This is off by default and nothing is sent to any provider until you connect one.

The providers currently available are:

When you connect a provider, WorkCam copies your albums, photos and videos into your own account with that provider. A few things about how this works:

  • It is one way. WorkCam copies media out to the provider. It does not read your files back into the app, and it does not access content in your account that WorkCam did not put there.
  • Only to a provider you connected. Your media is never sent to a provider you have not linked, and connecting one provider does not send anything to another.
  • We do not receive your provider account credentials. You sign in with the provider directly (iCloud Drive uses the Apple Account already signed in on your device), and WorkCam stores only the access tokens that let it write to your account, in your device's secure storage (the keychain on iPhone and iPad; encrypted with a key held in the Android Keystore on Android). These tokens are not sent to our servers. You can revoke that access at any time from your provider's own account settings.
  • Only WorkCam's own folder. WorkCam creates a WorkCam folder in your provider account and writes only inside it. It does not read, modify or delete anything else in your account.
  • You can disconnect at any time. Disconnecting stops any further copying. Media already copied stays in your account with that provider, where it remains yours to keep or delete — WorkCam does not remove it on your behalf.

Once your media is in your provider account, that provider's own privacy policy governs how they handle it.

Projects, Clients and Business Records

WorkCam lets you record information about your work: projects, notes, client and status updates, expenses, payments received, receipt and proof-of-payment images, and details of your clients such as their name, phone number, email address and billing address.

This information is stored on your device. If your team has a Photo Sync subscription, it is also stored on our servers so that it can be backed up and shared with the other members of your team. It is visible to the members of your team.

If you add a client's contact details, you are responsible for having their permission to store them.

AI Features

Some features analyze your media to help you: generating client and status updates from your photos and videos, and reading a scanned receipt to fill in an expense. How that processing happens depends on your device.

  • On iPhone and iPad, these features use Apple Intelligence and Apple's Vision framework, and run entirely on your device. The photos, videos, notes and receipts used are not sent to us, to Apple, or to any other AI service to produce the result.
  • On Android, photos, videos and receipts are always analyzed on your device using Google's ML Kit — to recognize what is in a photo, read text in it, and scan documents and receipts. Receipt reading happens entirely on your device. Your images are not sent to us or to Google for this analysis, though ML Kit may send Google limited diagnostic and usage information about the features themselves.
  • Generating an update on Android uses Google's Gemini Nano model on your device where your phone supports it, in which case nothing leaves your device. On other Android phones, when you tap Generate, WorkCam sends a text description to our servers, which pass it to Google's Gemini API to write the draft.

What is sent for cloud drafting on Android. The text description contains: the capture dates of the selected media, the album name and a place name where the media has a location, labels for what was detected in each photo or video, any text that was read from them, and the instructions and notes you entered. Because it includes text read from your photos, it may contain whatever was visible in them, such as names, phone numbers or addresses on a sign, a document or a vehicle. Your photos and videos themselves are never sent.

How it is handled. This feature requires a Photo Sync subscription and only runs when you choose to generate an update. Our servers forward the description to Google and return the draft to your device; they do not store the description or the draft, and do not log their contents. The draft is saved only if you choose to save it, and is then kept like any other project record (see Projects, Clients and Business Records). Google processes the description as our service provider under the Gemini API terms for paid services: it does not use it to improve its products, and keeps it only for a limited period to detect abuse and meet legal obligations.

If you would rather nothing leave your device, you can write updates by hand instead.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-07-15

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.